Fabrics Buying Guide
| PRICING & DISPLAY |
Price mentioned on the product page is of one meter. Simply select your required quantity from the drop-down and add to cart.
Inventory quantity is based on 0.5 meters during checkout as we calculate half meter inventory variants.
On checkout page 1 meter may display as 2 quantities. Relax! you've bought the right quantity of 1 meter which for our checkout server is 2 quantities.
If you have trouble understanding this, contact us
| MINIMUM ORDER QUANTITY |
The minimum order for fabric is 1/2 Meter. We offer a generous cut in which we add half a inch to every cut to ensure our accuracy.
| SERVICE & PRODUCTS |
We only list the products which are in stock with us. All of our merchandise is first quality and as fine as those carried by the best shops in sector.
We are committed to delivering our products with superior customer service. If you're not happy we want to know about it, so we have an opportunity to meet and exceed your expectations. Do email us on helloji@itokri.com
| SHIPPING & RETURNS |
For International order shipping is chargeable, to know more about international orders check here We stand behind our products 100%.
All items purchased at iTokri.com carry a 7-day no questions asked money back guarantee.
If you find there is a product you need to return, please contact us and we will assist you on the return.
We encourage our customers to inspect the contents of the package(s) as soon as they receive their order to ensure
plenty of time to take advantage of our 7-day money back guarantee. We will be unable to issue any type of refund after our 7-day guarantee has expired.
Upon receipt of your return it takes 5-7 business days to process your return and credit our account.
The credit will be processed against the original form of payment or store credit in form of gift card.
Fabrics which are cut, washed, or altered are not eligible for a refund or exchange.
| RETURN SHIPPING IS ON US |
Please contact us to ensure that your return is processed correctly. Please note that the original shipping charge is non-refundable.
To know more on return policy, click here
| ORDER ADJUSTMENT |
that you want to make a change to your order (you ordered 2 Meters and later realize you need 3 Meters, for example),
contact us and let us know how we can help you. If your order has not already been processed,
we are more than happy to assist with your request. If your order has already been processed, we will not be able to make any adjustments.
Should that occur, we will be happy to assist you with placing an additional order. Please Note:
Most of our fabrics are not reorder-able as they are Special Purchases (we cannot get more from our supplier).
Those products cannot be back ordered. In that case, you can decide whether the quantity we have in stock is adequate to meet your needs.
| DO YOU SELL FABRIC SWATCHES? |
there is the possibility that a fabric could sell out by the time you receive your swatch.
| DO YOU FIND SPECIFIC FABRICS THAT YOU DO NOT STOCK? |
We are strictly an internet based store, so if we have what you are looking for, you will see it online.
| IS FABRIC SHIPPED IN PIECES? |
however, this task is not always possible. It may happen sometime that any of the fabric in your order is is available in cut.
for eg, if you have ordered 3 meters, we may have 2 and 1 meter cut to fulfill your order.
This situation is many times unavoidable as handmade fabrics come is cuts of 6,10 and 20 meters.
In every such order our customer care team will notify you prior to dispatch to take your consent.
| DO YOU HAVE A CATALOG? |
All of our fabrics can be found on our web site with a picture, price, description.
Everything you need to know is right at your fingertips.
| DO YOU HAVE A PHYSICAL STORE? |
We do not have a traditional brick and mortar store. Since our customers are unable to physically visit us, we make every attempt to make shopping at our web store as close to the "real thing" as possible...aur thoda personal bhi :)
| IN STOCK YARDAGE |
This tells you approximately how many yards we have in stock at that instant,
although it is possible that another shopper could order that item before you complete the check-out process,
thereby reducing our actual inventory, so your shopping cart is updated at the time of checkout.
