kuch sawaal jinke jawaab amitabh bacchan bhi nahin de sakte...
Q. why are you based in Gwalior and not in any metro?
Q. Why are my mails getting answered?
Q. why is nobody picking the phone on the numbers?
Q. I cant see the product i was looking last evening and liked it so much? where the hell it is?
jaane wale waapas nahin aate sirf unki yaad aati hai
Q: How Long Will My Order Take to deliver? आखिर कब तक ?
A: All the products are dispatched within 2 days of booking the
order in normal crircumstances. You can track your order’s status through your My Accounts
Section. Sometimes the product you order is not in stock, we then need
time to come up with excuses for the delay, but usually we ship out in
Q: Can I Return An Item If I Don't Like It, And If So How?
A: We offer a 7 day, no questions asked return policy as long as the
article is unused and not rendered unsellable and is without damages,
breakages, dirt & scrathes. Simply call our support number at
0751-4012029 upon receipt of the product and discuss about the
returns. Please don't start shouting immediately, ask for the person
who looks after online shopping (you don't want to shout at the wrong
guy, its no fun).
Q. How to get return / replacement.
A. We are scheduling a pickup for the product that has to be returned
from you to our warehouse.
Write the "TO" address as "ITOKRI ENTERPRISES PVT. LTD., A-7, SHRI
KRISHNA NAGAR, LASHKAR GWALIOR, PIN - 474001 " PH. 0751-4012029.
From- your address and order No.
Q: Will I Get Any Written Confirmation For My Order?
A: Yes. You will certainly receive an email confirmation immediately
once you make the payment, which will give you complete information
about the product details and the estimated delivery time.You can
believe most of the stuff written in that mail.
Q:Can I cancel my order?
A: In case we receive a cancellation notice and the order has not been
shipped by us, we shall cancel the order and refund the entire amount.
The orders that have already been shipped out by us will not be
Q: Is The Website Prices Inclusive Of All Taxes?
A: Yes. Prices are valid for delivery in India only.
Q: Is there a minimum order amount for COD (Cash Over delivery) order?
A: Yes the minimum order amount is Rs. 200- per order.
Q. What is Cash over delivery.
What is Cash Over Delivery (COD) ?
- This is very different and dynamic from Cash On Delivery ( COD)
- You 'DO NOT' have to pay to delivery person from Blue dart.
- Your parcel will reach you separately and Cash would be collected on
next day of delivery.
- You will receive a call on next day of delivery to schedule your
payment collection. You can ask cash collection guys to come to you
wherever you are at your convenience. It is very flexible method
adopted for your comfort.
Q. if COD ( Cash over delivery ) not available in my Pin code so how
can i make a payment for my order.
A. ya can make a payment through bank deposit, Online net banking transfer.
here is bank detail :
ITOKRI ENTERPRISES PRIVATE LIMITED
Bank: HDFC, JK PLAZA, Gwalior (M.P.)
Account No: 14682560001378
IFSC Code : HDFC0001468
MICR Code : 474240003
Q. shipping in other country.
we offer free shipping anywhere in India.
For orders to be delivered outside India, kindly get in touch with us
at firstname.lastname@example.org and let us know the location along with the
products you want to be shipped abroad .
Once you have the info about the courier service you can track your parcel.
International shipping is charged by weight. We ship through DHL.
We cannot determine your actual shipping charges till you place an tentative
order. You can get a quote for shipping to abroad by placing a
tentative COD order
on the site. Just opt for a COD mode of payment on the checkout page.
Later, if you confirm the shipping charges, we will send you a link to
pay though our site for you purchase including shipping charges. DHL
will take 4-7 day deliver the shipment.
Q. amount deduct my account but i din't got any order confirmation.
A. mail us your name order id ya call kar sakte hai 0751-4012029.